The Brambles

The Brambles 2018-10-14 Person 5 5 0

Very satisfied with all aspects of care. Thank you so much for all your help.

The Brambles 2018-10-14 Person 5 5 0

Family therapy was a painful process but hugely beneficial, thanks Alison and Dr ZB was always firm, positive and supportive and helped me, as a parent to feel competent and confident at a difficult time. Unfortunately, some dealings with Geraldine were less helpful and at times, damaging to my confidence levels, mainly due to poor communication.

The Brambles 2018-10-14 Person 4 5 0

Care was professional and caring and competent. Procedure for making appointments was a bit haphazard and staffing levels were low and unable to cover staff illness periods.

The Brambles 2018-10-14 Person 5 5 0

I was helped through my illness quickly and friendly and I think that I'm well on my way to recovery.

The Brambles 2018-10-14 Person 5 5 0

There is nothing to be improved. The care that I have received from the beginning to the end of the treatment has helped me massively. But adult team transition was painful and felt let down and not supported.

The Brambles 2018-10-14 Person 5 5 0

Time to talk and very welcoming/open. But some appointments early on where I wasn't clear about what their aim was.

The Brambles 2018-09-06 Person 4 5 0

The willingness to listen and explain what there questions mean is great.

The Brambles 2018-09-06 Person 4 5 0

My child and family members were all treated well and kept informed by staff members. Many thanks.

The Brambles 2018-09-06 Person 5 5 0

Lisa is very friendly and approachable. I, as a parent, also felt very supported by her.

The Brambles 2018-09-06 Person 4 5 0

The team has been extremely welcoming and empathetic with both me and her. They have listened and taken on board all our issues and concerns. My only concern is that at the initial assessment I was unaware I was expected to attend as the appointment etc was sent to my child which I understand as she is almost an adult but I could have been cc'd in.