Stoke Mandeville Hospital

Stoke Mandeville Hospital 2020-01-10 Person 4 5 0

I was referred by my GP to the Acute Ambulatory care unit on the 23rd December 2019. The Nurses were amazing and all my observations and blood samples were taken very quickly. It was extremely busy and I noticed that they had little time for breaks but remained kind, helpful and friendly. I did have a Four and a half hour wait to see a Doctor but nursing staff did keep me informed and it was obvious that the volume of referrals was very high. I was eventually admitted to ward 10. I did feel very ill and had a very high temperature. The Nurses were lovely and exhibited a very high standard of care even though the ward was busy. I was very impressed and nothing was too much trouble. As a nurse myself I felt that the staff were a real credit to your hospital. I was a patient all over Christmas and was amazed that blood results, microbiology and other services were seamless. The doctors were great and everyone made my stay over the Christmas period more bearable. I was discharged on 27th December. I had to return the following Monday for another blood test and the Nurses even remembered my name and were lovely. I can't recall names but the staff deserve the recognition for being outstanding. I am still awaiting results but rang the unit this morning and the Nurse answering the phone remembered me and was chasing my results. Well done Stoke Mandeville, I was very poorly but felt safe and very well cared for.

Stoke Mandeville Hospital 2019-10-31 Person 5 5 0

Having passed through the Accident And Emergency I was admitted and the doctor contacted John Radcliffe hospital for advice. Throughout the staff were friendly and caring and nothing was too much trouble and I was treated very well. I had to be transferred to John Radcliffe hospital which was done without delay. Thank you to all the staff

Stoke Mandeville Hospital 2019-10-26 Person 1 5 0

The staff were very unhelpful, whilst waiting to be seen I was unable to breath and was taken no notice off and made to wait 6hours

Stoke Mandeville Hospital 2019-09-05 Person 2 5 0

Parkinson's disease The nurses need training about Parkinson patients. Most of them in the wards haven't got a clue about Parkinson's disease. Since the older generation are living longer Parkinson is on the increase and the staff in the wards should be made aware about this disease.  Parkinson's is a serious illness which needs to be highlighted. The spasm and toe curling which Parkinson's patients experience at night are not to be taken lightly but I am afraid to say that the night staff do not respond to these patients quickly. Sometimes the bowels open up and the night staff take their time responding to the patients. The day staff and nurses in the wards are very prompt in responding to these patients as they want to impress the doctors who come on their rounds during the day. The clinical nurse in charge of the ward wants her ward look neat and tidy before visiting time but they don't realise or don't know that Parkinson's patients can't get up and go to have a shower first thing in the morning because after their first medication of the day they can't move or stand on their legs. They at least half an hour for the tablets to kick in before they can function again. I am sorry and sad to say that the staff in the wards lack the knowledge and has not being trained properly about Parkinson's disease. It is not their fault that they have not been told or had the training to deal with this disease. The hospital management should be made aware of this lack of training in nurses as well as the staff who man the desk at night so that they can deal with PD patients at night properly.

Stoke Mandeville Hospital 2019-05-21 Person 3 5 0

Your nurses are absolute angels and are so comforting - I wish I could thank each and every one of them.

Stoke Mandeville Hospital 2019-05-18 Person 3 5 0

Having become virtually comatose in ward 10, and the staff saying I was sleeping, I was lucky that my husband and my daughter insisted on second opinions. I then received a visit from an intensive care doctor who had me transported to the ICU. My care in the ICU (I am told by my family ) was exceptional. James, who looked after me was kind, considerate, caring, compassionate, and, was respectful of my gender and courteous to my family as well. If SMH has an all encompassing exemplar of what we should expect from nursing staff, it must be James. I would suggest that many nurses who just ' do a job ', could benefit greatly from some time spent in observing him in his duties. If I had a medal to offer, I would willingly pin it on his chest.

Stoke Mandeville Hospital 2018-08-07 Person 1 5 0

This hospital is absolutely disgusting. They have done nothing but mistreat my mother since the day she first went into hospital for a broken knee. They have caused several hospital acquired problems that have left to her now only having a short while to live. They repeatedly gave her the wrong medication or dose and never made sure, even in this hot weather that she had a drink. We would often find her not able to reach the water or if she could the jug would be empty or the complete jug would be spilt all over her and as she could not get out of bed she was left to lie soaked on her bed. We had meeting after meeting with members of staff and were always told - 'oh well unfortunately your mum has fallen through the cracks'. This is not good enough - we have been fighting trying to get help for our mum but there are those in Stoke Mandeville who do not have someone to help them. This hospital is a disgrace and needs looking at.

Stoke Mandeville Hospital 2018-05-03 Person 5 5 0

I cannot fault this hospital it has been excellent in caring for me and my dad who was treated for many years with cancer, their treatment and care was outstanding write to end.

Stoke Mandeville Hospital 2017-08-17 Person 2 5 0

After missing an appointment due to a berivment we called to say we could not make the appointment. We called back to be informed the we had missed the appointment and my son had been discharged. We tried to explain and was told to contact our GP And restart the 6 month process. Heartless approach from a caring establishment

Stoke Mandeville Hospital 2017-05-20 Person 5 5 0

There is a great support team at the cancer care unit from the receptionist and all the staff in room 10. The unit is very clean and staff always have time for you and very approachable.