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24th February 2021


I received telephone counselling from trainee physotherapist, in connection with how my mum is coping with her cancer. I was able to talk in confidence, trust the person I know I was being heard. I was able to confide and receive useful info such as relevant websites. The lady always phoned on time and she really helped. Thank you!

Suggested improvements
In these unpresented times. I am not sure it could have been done much better. I hope the trainee was able to get something out of our conversations to help her with her ongoing training.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience