Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Michael's Hospital
2022-11-10
Person
3
5
0
Review of Willowvale (St Michaels)
10th November 2022
-
Suggested improvements
Staff must remember to wear masks.
St Michael's Hospital
2022-11-10
Person
5
5
0
Review of Willowvale (St Michaels)
10th November 2022
-
Suggested improvements
-
St Michael's Hospital
2022-11-10
Person
4
5
0
Review of Willowvale (St Michaels)
10th November 2022
Staff are caring and I feel like they want the best for me. The medication has helped. Great food, lovely stay.
Suggested improvements
Don't make fun of patients, but I understand it's a hard job.
St Michael's Hospital
2022-11-10
Person
5
5
0
Review of Willowvale (St Michaels)
10th November 2022
All staff are there to support me whenever I need and give great help. Can't thank staff enough.
Suggested improvements
-
St Michael's Hospital
2022-11-10
Person
3
5
0
Review of Willowvale (St Michaels)
10th November 2022
Restricted on what I can do.
Suggested improvements
-
St Michael's Hospital
2022-11-08
Person
4
5
0
Review of Willowvale (St Michaels)
8th November 2022
First few days were difficult because of new place and staff, now I am happy.
Suggested improvements
Nothing, happy with everything, feel clear about things.
St Michael's Hospital
2022-11-08
Person
3
5
0
Review of Willowvale (St Michaels)
8th November 2022
Wrong diagnosis (not their fault)
Suggested improvements
Sort wrong diagnosis.
St Michael's Hospital
2022-11-08
Person
5
5
0
Review of Willowvale (St Michaels)
8th November 2022
The staff are caring.
Suggested improvements
-
St Michael's Hospital
2022-11-08
Person
4
5
0
Review of Willowvale (St Michaels)
8th November 2022
-
Suggested improvements
-
St Michael's Hospital
2022-11-08
Person
1
5
0
Review of Willowvale (St Michaels)
8th November 2022
Staff are constantly shouting at me and refuse to use my legal name. I have not been involved in decisions. I feel that they don't understand a word.
Suggested improvements
Actively listen to patients. Reflect on contradictory information contained in my records. Please change the care given when patient states what it wrong.