Reviews
Reviews
St Michael's Hospital
2021-12-04
Person
4
5
0
Review of Willowvale (St Michaels)
written by a patient
4th December 2021
St Michael's Hospital
2021-12-04
Person
4
5
0
Review of Willowvale (St Michaels)
4th December 2021
Only been here 2 nights so have not experience much.
Suggested improvements
Re paint room 3.
St Michael's Hospital
2021-12-04
Person
4
5
0
Review of Willowvale (St Michaels)
4th December 2021
St Michael's Hospital
2021-12-04
Person
3
5
0
Review of Willowvale (St Michaels)
4th December 2021
A massive thank you to charity, Tino (nurses) have made me feel so much better, they were always able to calm my anxiety and also thank you to Bally who calmed me down and comforted me in my sadness, all 3 have helped me recovery, thank you.
Suggested improvements
Night staff always using flash light during night-time to much, very rude at times and inconsiderate when explaining why we cannot sleep, they do not do much about it just scare you.
St Michael's Hospital
2021-12-04
Person
3
5
0
Review of Willowvale (St Michaels)
4th December 2021
There's a few issues directly involving the next stage of my care and discharge, which have been dealt with in a way that has been both contesting and not joined up./nThese experiences have not felt positive to me.
Suggested improvements
I have proactively expressed my needs and concerns which have been heard by who I hope are the most relevant given the situation./nI hope my needs can be listened to and my care plan and discharge plan amended as needed.
St Michael's Hospital
2021-12-04
Person
5
5
0
Review of Willowvale (St Michaels)
4th December 2021
Because I feel safe and supported at Willowvale.
St Michael's Hospital
2021-12-04
Person
4
5
0
Review of Willowvale (St Michaels)
4th December 2021
Good- just wish there was showers in the bedroom.
St Michael's Hospital
2021-12-04
Person
4
5
0
Review of Willowvale (St Michaels)
4th December 2021
Staff were nice.
St Michael's Hospital
2021-12-04
Person
4
5
0
Review of Willowvale (St Michaels)
4th December 2021
Staff are very understanding and there to listen.
Suggested improvements
No just would prefer facilities in bedroom (like toilet and shower)
St Michael's Hospital
2021-12-04
Person
4
5
0
Review of Willowvale (St Michaels)
4th December 2021