Reviews
Reviews
Caring and polite.
They were kind and helpful and told me what to expect.
No improvement needed.
Everything, no need for improvement.
Care and help very good but cause demand is high and staffing sometimes short.
Small but important details need to be sharpened i.e ask for bedpan staff busy bleeper turned off left to own devices. When one the commode it does help if you are given toilet paper or tissue.
Found whatever you asked for people always called away before they can complete their task.
2 wards involved Luccombe and Alverstone.
The care was first class and professional - during my time there, one elderly gent demanded and craved constant attention.
He was treated professionally and courteously at all times.
However on a couple of occasions the dept was understaffed placing a hige burden on those working.
Staffing levels are so important.
The friendliness of all of the staff.
Their willingness to help in any way was very much appreciated.
Good service.