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St Mary's Hospital
2016-07-20
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5
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Written by a patient
Written by a patient 20th July 2016
-Brilliant caring team.
-Highly professional personal.
-Warm empathetic, great advocates.
-Value volunteers cheery smiles and add of duties of fluids and teas much appreciated.
-Provide much emotional support and tenderness when needed.
-Observed to respond
-Observes to respond in a timely efficient manner in allergic anarchy situation that arose on the unit. "Good - outcome".
Improvements:
-Toilet facilities - throughout hospital.
-Tiled bathroom.
-No touch toilet flush, soap and water.
-Stream - cleaning protocol, plumbing, groaning, drama, consider, infection.
-A/E department - replace broken leather.