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Written by a patient
12th August 2016


Very poor attitude of staff nurse (Cotton). -No conversation. In fact felt intimidated. 29/07/16 pm. Particularly when asking questions.

16th September 2016
Response from St Mary's Hospital

I am really sorry to read that you had a poor experience of our care; and I would like to assure you that I will be picking this up directly with the nurse in question. If you wish to discuss in person please contact the PALS team on 01983 534850 who will be able to put you in contact with the Manager for PAAU

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff