Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St Mary's Hospital
2022-07-20
Person
5
5
0
Review of Hand Therapy Service
20th July 2022
Working with [name removed] was a joy. She was attentive and worked with me to find the best care. I found her to be very knowledgable and she ensured all options were explored. Great stuff!
Suggested improvements
Can’t think of anything.
St Mary's Hospital
2022-07-20
Person
5
5
0
Review of Hand Therapy Service
20th July 2022
[name removed] made me feel listened to, explained my issues in a way that I could understand and gave me a meaningful path forwards. I could not have asked for more.
Suggested improvements
Nothing. For the first time it feels like I have a path to proper investigation and resolution.
St Mary's Hospital
2022-07-15
Person
5
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
15th July 2022
C
Suggested improvements
Bbb
St Mary's Hospital
2022-07-14
Person
4
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
14th July 2022
I am not sure what I have been tested for?
Suggested improvements
Give more information on the testing carried out.
2022-10-05 12:04:35
Response from St Mary's Hospital
Testing is always discussed prior to being undertaken with the patients but we are discussing an information leaflet that we can send out by SMS text to act as a reference guide.
St Mary's Hospital
2022-07-14
Person
5
5
0
Review of CMHT Red Kite
14th July 2022
[name removed] was great and really set me at ease.
Suggested improvements
The instructions for getting into the building were a bit complicated.
2022-10-17 14:48:11
Response from St Mary's Hospital
Apologies for the difficulty finding our building, we are updating the signs on site to make it easier to find us.
St Mary's Hospital
2022-07-13
Person
5
5
0
Review of ADHD & Aspergers
13th July 2022
I found the team, friendly and understanding. They have kept me well informed throughout the process.
Suggested improvements
The wait time was a while but because my referral happened just before the pandemic. I would say that is out of your hands.
2022-07-20 09:03:03
Response from St Mary's Hospital
Thank you for your kind words. We are aware that the long wait is of concern and are working with our commissioners to increase capacity. Best wishes, Hugh Jones, Patient Experience manager
St Mary's Hospital
2022-07-13
Person
5
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
13th July 2022
Friendly environment.The nurse was very polite and friendly.Haooy with the care received
Suggested improvements
Could open the windows at reception for fresh air due to the hot weather; and for infection purposes
2022-10-05 12:04:20
Response from St Mary's Hospital
Thank you for your feedback, please be reassured that we do open a window every day for infection prevention and control purposes for the safety and comfort of our patients and staff.
2022-07-20 09:00:36
Response from St Mary's Hospital
Thank you for the suggestion. I have passed this to the service manager. Best wishes, Hugh Jones, Patient Experience manager
St Mary's Hospital
2022-07-13
Person
5
5
0
Review of Hand Therapy Service
13th July 2022
Na
Suggested improvements
Na
St Mary's Hospital
2022-07-13
Person
5
5
0
Review of Hand Therapy Service
13th July 2022
[name removed] was very patient thorough and helpful
Suggested improvements
Problem is always funding based
St Mary's Hospital
2022-07-12
Person
3
5
0
Review of Northamptonshire Integrated Sexual Health Service (Kettering)
12th July 2022
Was good
Suggested improvements
No
