St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
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Reviews

 
Page 87 of 2114
 
Review of Spinney Ward
25th August 2022


Overall service was good. Compared to a family doctor, which for me was poor.

Suggested improvements
The so called “night light” is far too bright. It stops me for sleeping, in bedroom, constantly waking me up, in the night.

2022-11-15 16:00:34
Response from St Mary's Hospital

We apologise for your experience and disturbed sleep, however in order to be able to observe patients during the night for risk/safety we need to be able to see patients. Patients that are deemed to be low risk of harm are able to use their own eye masks to aid sleep.

2022-09-06 09:39:32
Response from St Mary's Hospital

I am sorry about the night light keeping you awake. We do have eye masks available. I have passed your comment to the ward matron to check the light. Best wishes Hugh

Dignity/Respect
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Safe
Supported
Rating not given.
Spiritual needs
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Review of Urgent Care and Assessment Team - North
25th August 2022


Very caring and kind.

Suggested improvements
None.

Dignity/Respect
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Staff
Safe
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Rating not given.
Spiritual needs
Rating not given.
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Review of Urgent Care and Assessment Team - North
25th August 2022


Couldn’t have asked for more support.

Suggested improvements
I don’t have any suggestions.

Dignity/Respect
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Staff
Safe
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Rating not given.
Spiritual needs
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Experience
 
Review of Spinney Ward
25th August 2022


Have very many questions regarding how the system is run! But fully understand why.


Dignity/Respect
Rating not given.
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Rating not given.
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Review of Spinney Ward written by
25th August 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Spinney Ward written by
25th August 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Spinney Ward
25th August 2022



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of CMHT Red Kite
24th August 2022


I feel the care I am receiving from Dr [name removed] and his team is really good and I feel safe that I am getting the help I need.

Suggested improvements
-

Experience
Dignity/Respect
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Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
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Rating not given.
 
Review of Hand Therapy Service
24th August 2022


Great therapy from an experienced therapist

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
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Review of Hand Therapy Service
24th August 2022


For all the reasons above.

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
 
Page 87 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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