St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Reviews

 
Page 34 of 2114
 
Review of CMHT Rockingham Triangle
10th February 2023


I was in a bad way and the support I’m getting now is amazing

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of CMHT Rockingham Triangle
10th February 2023


You have left me hanging for nearly 2 months after meeting your medical director regarding the ADHD team. I involved my MP [name removed] and you still have not responded to me since 23rd December.

Suggested improvements
Treat me like a human being.

2023-02-13 10:16:58
Response from St Mary's Hospital

I am really sorry this is your experience. Please contact our confidential helpline, pals, on 0800 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of CMHT Rockingham Triangle
10th February 2023


As above

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
 
Review of CMHT Rockingham Triangle
10th February 2023


We do not not speak about either faith or or culture at any of my appointments as I feel there is no need, as this does not effect my mental health issues.

Suggested improvements
I am very happy with the service

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of CMHT Rockingham Triangle
10th February 2023


Just left yet again when no help

Suggested improvements
Been waiting 3 years and tubbish

2023-02-13 10:20:19
Response from St Mary's Hospital

I am really sorry this is your experience. Please contact our confidential helpline, pals, on 0800 917 8504 or pals@nhft.nhs.uk. Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
 
Review of CMHT Red Kite
10th February 2023


It's much better since around a year after much improved service.

Suggested improvements
Dedicated care person for patients as a coordinator of mental and physical health. Because I think holistic treatment is much appreciated.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Children's ADHD/ASD Service
9th February 2023


Mrs [name removed] is very nice and understands how my son feeling. She talked to him patiently, trying to understand his feelings and thoughts. It make him feel good and comfortable. Also, she could make timely decisions and changes after she knew the problems of my son.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Community Therapy Rehabilitation Team written by a patient
8th February 2023


I feel so much better now and I can sleep! Relaxation with [name removed] has helped me to understand that I can be in control of me. The breathing exercise is magic.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Sandpiper Ward
8th February 2023



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
Review of Community Therapy Rehabilitation Team written by a patient
8th February 2023


Because I can calm myself down whenever I get anxious. I like the breathing exercise. I appreciate being seen at home as I cannot hear well.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
 
Page 34 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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