St Mary's Hospital

London Road, Kettering, Northamptonshire, England, NN15 7PW
 
21,122 reviews

Reviews

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Reviews

 
Page 32 of 2114
 
Review of Urgent Care and Assessment Team - North written by
18th February 2023


You were the only people that helped me.


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Review of Community Therapy Rehabilitation Team written by a patient
18th February 2023


I am so grateful for this service. [name removed] has helped me to completely relax and calm my mind. She has given me the time to talk through my worries. Nurse to nurse which has been appreciated.

Suggested improvements
Nothing.

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Rating not given.
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Review of Urgent Care and Assessment Team - North
18th February 2023


Most support I have ever had.

Suggested improvements
N/A.

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Rating not given.
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Rating not given.
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Rating not given.
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Review of Urgent Care and Assessment Team - North
18th February 2023


Everyone very friendly, I felt I was able to take to them.

Suggested improvements
Everything happened really quickly, and that would of have been the only problem! But everything was super quick and everyone was there when I needed them.

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Rating not given.
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Review of Urgent Care and Assessment Team - North
18th February 2023


Crisis team that came our Monday were kind caring and understanding of my issues.

Suggested improvements
Kept on time for appointments at St. Marys. Made referral to CMHT instead of telling me to use hub.

2023-02-27 09:16:06
Response from St Mary's Hospital

I am really sorry this happened. I have sent your comment to the service manager to check our response. Best wishes, Hugh Jones, Patient Experience Manager

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Rating not given.
Spiritual needs
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Review of Urgent Care and Assessment Team - North
18th February 2023



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Review of Hand Therapy Service
17th February 2023


[name removed] was Fabulous

Suggested improvements
Use Airmid.

2023-02-20 10:57:39
Response from St Mary's Hospital

Thank you for your review. I have passed your comment about Airmid to the service Manager. Best wishes, Hugh Jones, Patient Experience Manager

Experience
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Review of Early Intervention
16th February 2023


All of the staff were very friendly I was made very welcome given a drink the manager came and said hello had a chat the admin lady was really nice and the doctor gave me a lot of time I was listened to.

Suggested improvements
A water machine would have been good.

2023-02-27 09:26:32
Response from St Mary's Hospital

Thank you for your comment about the water machine, which I have sent to the service manager for action. Best wishes, Hugh Jones, Patient Experience Manager

Dignity/Respect
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Review of Early Intervention
16th February 2023


Very knowledgeable.

Suggested improvements
Nothing.

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Safe
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Spiritual needs
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Review of Early Intervention
16th February 2023


Helpful.

Suggested improvements
Nothing.

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Involvement
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Safe
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Page 32 of 2114

St Mary's Hospital was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review St Mary's Hospital: http://iwgc.net/eb43e