Reviews
Reviews
Good that you could care to the home, particularly to help with my own actual stairs.
It gave me confidence more than practicing in a gym.
Nothing to be improved.
Thank you!
Pleseand and helpfully.
Involved in care plan process throughout.
Some protocols were not always appropriate. (i.e needing a hot drink to settle during hours of the kitchen being shut).
Kind friendly staff.
Very obliging, Good room facilities.
My care coordinator was brilliant, extremely knowledgeable and always kept me informed of anything l needed as well as being very supportive. I dont know if l would have got through everything without the nstep team and especially Jane Bridon and Dr Scanlon. The crisis team service believe could be improved especially the fact there was a different person each time, continuity would have been better.
The nursing staff were always there for you to guide and care foe one self, the ward itself was a better environment to recover from. The therapies were helpful, when I was able to comprehend some of them. The food and cleanliness of the ward was good. Thanks to all. Merry Christmas.
My friend received good care in a friendly clean environment.
Her care plan was explained fully but she was quite forgetful and confused during her stay, it would be helpful to have a short written summary of the care plan for the patients to refer to if they forget.
Zm always safe and welcome. I have someone to talk to and my needs are being met.