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28th September 2022


The whole service doesn’t care what happens to each person treated worse than an abandoned animal, 10 months been waiting for a support worker still no sign of one. Talked to very condescending don’t know how they have still got jobs

Suggested improvements
Actually do what you say you will do not just give lip service we have been totally let down by the whole system

15th February 2023
Response from St Mary's Hospital

I apologise this has been your experience. We have recruited additional staff in the CMHT and would welcome a call to discuss your case to see how we might be able to resolve this. Our number is 03000 274422 if you would like to discuss this further.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs