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22nd November 2022


Because that’s the truth

Suggested improvements
Nothing, although it would be good if walk ins were in place. And that home testing can be requested online for any age over 24

6th December 2022
Response from St Mary's Hospital

Thank you for your comments which I have passed to the service manager. Best wishes, Hugh Jones, Patient Experience Manager

8th March 2023
Response from St Mary's Hospital

Thank you for your feedback, we have re-introduced some walk in clinics however we will review this moving forwards. In terms of testing we are limited with online testing due to funding envelope for this, but agree in the future of the service this would be an area we would like to expand access to.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs
Experience