Share review of St Mary's Hospital
The staff are excellent and take the time to listen.
Sometimes they are short staffed and a lot of the really good ones are leaving.
The food could be a little better, and breakfast is too early for early morning rowdy encounters, I like breakfast in peace.
Thank you for your feedback which we take very seriously. We have looked at our staffing levels on our inpatient wards and are satisfied that we can provide care in a safe way. However, we have had to rely recently on an unusual number of temporary staff which, we realise, does not always provide the continuity and quality of care that patients expect. We are actively recruiting more permanent staff and, wherever possible, using the same temporary staff so they get to know patients. We are also training the temporary staff so that they can better support regular staff with activities both within and outside the hospital. We will be closely monitoring feedback.