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St Mary's Hospital
2022-10-18
Person
1
5
0
18th October 2022
Did nothing at all for my daughter. Had to be continually chased. No communication, no empathy. Didn't even do anything when she was sectioned. Terrible care, assigned staff not qualified enough for complex needs my daughter has. No referrals, these had to be initiated by my own professional. Even the most serious meeting (Adult Risk Management), CMHT didn't turn up and have not responded to a single email from other professionals. Adult Safeguarding Board now contacted. Complaints going to LADO, PALS and CQC
Suggested improvements
Literally anything!
15th February 2023
Response from St Mary's Hospital
I'm sorry this was your experience of CMHT, we would welcome you to refer in so we can access any further needs we can support you with.