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12th February 2023


Been past from pillar to post stat having treatment then cancel and on waiting list your over all care for ment health is appalling g , and as for the hub their attitude is take your meds .. disgusted!

Suggested improvements
Employ a psychologist and keep persistent help

14th February 2023
Response from St Mary's Hospital

I am really sorry to hear this. Please contact our confidential helpline (Pals) on 0800 917 8504 or pals@nhft.nhs.uk Best wishes, Hugh Jones, Patient Experience Manager

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs