Share review of St Mary's Hospital

I am really sorry and this should not have happened as such behaviour is unacceptable. I have sent your comment to the ward manger to discuss with staff. Best wishes, Hugh Jones, Patient Experience Manager

Thank you for your feedback and I am sorry to read that you felt that certain non-regular night shift staff were rude and unsupportive of you when you had a nightmare. We work closely with our bank staff colleagues and provide regular feedback to their service. Please let me know the details so it can be investigated and addressed with the bank staff team