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16th August 2022


I felt supported and accepted which helped me to have head space for processing the information being relayed and the issues discussed. I would highly recommend this service to anyone who needs it.

Suggested improvements
More counselling sessions after diagnosis.

23rd August 2022
Response from St Mary's Hospital

Thank you for your feedback. I have passed your comment about counselling sessions to the service manager. Please speak to your key worker if you feel you need more support. Best wishes, Hugh Jones, Patient Experience manager.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Rating not given.
Cultural needs
Rating not given.