Share review of St Mary's Hospital
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St Mary's Hospital
2023-01-25
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25th January 2023
Friendly, listening well.
Suggested improvements
Seeing the same staff as its annoying to keep explaining lost information.
To be on time.
6th February 2023
Response from St Mary's Hospital
I can understand how having to explain yourself several times is frustrating. We do try to provide continuity wherever possible. I have passed your comment to the service manager. Best wishes, Hugh Jones, Patient Experience Manager
8th March 2023
Response from St Mary's Hospital
We try to offer consistency in staff attendance but it is challenging due to being a seven day a week service and staff rotating shifts. I am sorry you found the visits annoying due to staff changes.