Share review of St Mary's Hospital
St Mary's Hospital
2022-12-14
Person
2
5
0
14th December 2022
I have been in contact a few time and always been told they would get back to me and I never hear back at all my mental health isn't good and trying to get help with my meds and out a plan in place just no one ever gets bask to me or even checks on me it just makes me feel worse makes me feel like they don't care and then I end up having Manic attacks and it's starting to destroy my family because we can't cope
Suggested improvements
First get back to me when I ring up as don't have follow up every time I ring up someone will ring you back no one brings you back home have been waiting mum's from medical review absolutely months my mental health right now is really bad but yeah no one's been in touch and no one wants to help so I'm kinda like stuck at a lot loose
8th March 2023
Response from St Mary's Hospital
Thank you for your feedback, we are regularly reviewing our systems around maintaining contact with our patients with aim of improving access.