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St Mary's Hospital
2022-11-16
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16th November 2022
Suggested improvements
Listen to me and not unavailable how I feel all the time actually do checks at night time instead of falling asleep or sitting on your phones in the common areas.
24th January 2023
Response from St Mary's Hospital
It’s a clear expectation that no staff member should have a personal mobile phone within any of the communal areas, this is reiterated in all staff meetings. General ward checks are completed every hour, this may include a visual check of each patients whereabouts so staff may not always enter a bedroom etc.