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St Mary's Hospital
2023-01-04
Person
5
5
0
4th January 2023
Very supportive and informative. I felt I was listened to and responded to according to my specific needs. Very friendly and relaxed calls with the prescribing team.
Suggested improvements
Process from initial referral to diagnisis was very long but I do recognise that there is a huge demand for the service.
9th January 2023
Response from St Mary's Hospital
Thank you for your kind words. I am sorry you had a long wait, but the demand for services is very high at the moment. We are looking at ways to speed up first appointments. Best wishes, Hugh Jones, Patient Experience Manager