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14th December 2022


100% let down by your service I feel like I beg for help but I’ll be dead very soon

Suggested improvements
Waiting lists are ridiculously long, you mess me around all the time, you don’t care and haven’t helped

15th February 2023
Response from St Mary's Hospital

We are sorry that you are having a difficult time accessing our service. If you would like to provide us with more details. We would happily look into this further. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk. Thank you for your feedback.

8th March 2023
Response from St Mary's Hospital

We are sorry that you are having a difficult time accessing our service. If you would like to provide us with more details. We would happily look into this further. Please contact our confidential helpline (pals) on 0800 917 8504 or pals@nhft.nhs.uk. Thank you for your feedback.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs