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St Mary's Hospital
2023-02-24
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Written by a patient
Written by a patient 24th February 2023
[name removed] has been amazing throughout my process kept me gave and made me feel very welcome and unembarrassed about the situation what a amazing woman and a asset to St. Mary's and NHS.
Suggested improvements
Struggle to get through on phone between 8:30 to 11:00 am but I understand they are busy and working hard I old always get through in the end.
7th March 2023
Response from St Mary's Hospital
Thank you for your kind words which I have passed on. I am sorry you struggled to get through which is caused by heavy demand for the service. Best wishes Hugh Jones, Patient Experience Manager