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St Mary's Hospital
2022-09-29
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29th September 2022
The spinney ward staff offer a good all-round service from directory needs to OT activities and postnatal support.
Suggested improvements
Several patients have enquired whilst to is possible to turn off the bedroom light on the ch{ } a lot rumour permanently in but no response received yet.
11th October 2022
Response from St Mary's Hospital
Thank you for your review. I have passed your query to the ward matron. Best wishes, Hugh Jones, Patient Experience manager
15th November 2022
Response from St Mary's Hospital
We apologise for your experience and disturbed sleep, however in order to be able to observe patients during the night for risk/safety we need to be able to see patients. Patients that are deemed to be low risk of harm are able to use their own eye masks to aid sleep.