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27th September 2022


[name removed] has been extremely professional whilst being extremely compassionate. [name removed] listened and heard what I said. To the extent, I did not realize the help I needed. I was closed off to the support in the beginning, this did not discourage [name removed]. Her professionalism stayed constant through out. I cannot thank her enough for where Iam now compared to where I was. I have hope once again.

Suggested improvements
nothing

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Spiritual understanding
Cultural needs