Share review of St Margaret's Hospice Taunton

St Margaret's Hospice Taunton 2017-03-24 Person 3 5 0

This now applies to Care and communication in the Hospice. Nursing care cannot be faulted but we had issues with communications on more than one occasion. The first occasion was the introduction we received to the Hospice , for which we did receive an apology. Then when ever we asked for an assessment of the patients condition we were told they were still in the process of accessing him. On his discharge , in a copy of a letter written to the patients doctor we discovered his steroid dose had been lowered 5 days previously and no one had informed us . It wasn't that we disagreed with this decision it was more that we considered we had a right to know . The patients communication skills were limited and we felt very responsible for all personal and medical care. Lowering the steroids made a significant Difference to his appetite and caused a further reduction in his ability to communicate.