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Written by a family member
18th January 2021


Best support we have had - unrivalled; very supportive; great empathy with mum and family members. Very accessible, professional, warm. Great understanding, expert advice re dementia. In-depth care, great listener, great commitment. Real comfort and reassurance in time of great need and uncertainty. C is mum’s new best friend. When she walks in I can see there is a connection. Just being there watching her with mum, it’s a learning curve. I can pass it on to other family members. Any improvements?: Perhaps should help the other services which are lacking.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff