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Written by a family member
28th August 2024


Volunteer well suited to mum. Liked assessment process soft and brilliant. Liked how vol would approach mum listening to her body language. Feel protective as a carer: competence of vol. gave me confidence allowed me to relax I { } from the vol mum does not have to do anything just be together he said that we all have our shorter and mum does too, even if { } is not Stanley than just now.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience