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Written by a family member
21st January 2021


Chas been very compassionate, considerate - she has been amazing. Any question you raise she will come back with an answer, ideas for websites; jelly drops. Regularly phoning to see how we are, takes time to listen. It is comforting to have someone on the end of the phone to speak to who understands and really cares. She understands and has massive empathy. She wraps her arms around you although she isn’t there. She is like a friend / extended family. Any improvements: No

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff