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St Joseph's Hospice (London)
2023-06-25
Person
4
5
0
25th June 2023
The nurses are, great but when I call in working hours I get through. Outside hours I can be on hold for a long time. Even when it says I am not in the queue, I help once for 1 hour 10 minute.
Suggested improvements
Grateful, but see above.
Improve out of hours phone service.