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27th February 2021


The support I received was excellent it was a relief to be able to share my feelings of grif and loss with a relative stranger not always easy with friend and family. I was made to feel that I was not alone in what I was feeling and that I should be kinded to myself ie not expect to get ever my feelings quickly or in any particular way. I was made to feel I wa an individual but that the process I was going through of giving and sadness is a part of everyone's experience of loss and that everyone gets through it in their own way and at their own pace. I was treated with great understanding and empathy.

Suggested improvements
In more normal times it would have been good to meet face to face but given the necessity of distance sessions I could not have asked for more.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience