St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

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Reviews

 
Page 64 of 319
 
Review of Community CNS written by a family member
13th March 2020


Not rushed. Very caring and understanding. Easy to contact.

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Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Community CNS written by a patient
11th March 2020


The staff at the radiotherapy unit at Colchester hospital were kind and helpful during my visits there. The nursing staff and the staff at reception were always willing to help. I and my escort (sister) found the ambulance and car drivers were most courteous at all times.

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Review of Community CNS written by a family member
7th March 2020


The nurses were efficient, helpful and caring. Having a single point phone was a tremendous help and ensured that help was there 24 hours. Many thanks.

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Review of Community CNS written by a patient
7th March 2020


Very caring throughout, no improvement needs.

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Review of Rehab Team written by a patient
6th March 2020


- Overall very helpful, only a few points to raise, and I appreciate it's difficult to please everyone! - Information sessions were really useful. Not so keen on the idea of bingo, but quite enjoyed it. - Sessions took a long time to get started - I am too impatient, need to be doing something, not just chatting! (learning: I need to slow down!). - Room layout not ideal, could not always see whiteboard. Distracted by people coming in and out, sometimes difficult access for them with all the chairs.

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Dignity/Respect
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Support Staff
 
Review of Complementary Therapies written by a patient
6th March 2020


The staff were so helpful and knowledgeable. They really made the course lots of fun as well as a valuable learning experience.

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Review of Complementary Therapies written by a patient
6th March 2020


It was a nice friendly atmosphere non judge mental put's you at ease.

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Review of Inpatient Unit written by a patient
6th March 2020


All the staff. Thank you for all your kindness help and assistance.

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Rating not given.
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Support Staff
 
Review of Inpatient Unit written by a family member
6th March 2020


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Review of Inpatient Unit written by a family member
6th March 2020


Just to say thank you to the lovely caring staff. You cared for the patient so well and were there for me and our sons as well. Thank you also to the cooks and their staff the meals were lovely. Love and best wishes.

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Page 64 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

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