St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Reviews

 
Page 53 of 319
 
Review of Community CNS written by
19th February 2021


All the people we came into contact with, were kind and caring. Especially nurse Nicky cooper and all members of the virtual ward, who were amazing!!

Suggested improvements
Nothing could have been done better excellent experience from start to the end./nMy husband's last days were comfortable becesue of these people.

Dignity/Respect
Involvement
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Caring
Trust
Support Staff
Experience
 
Review of Virtual Ward written by a family member
19th February 2021


All of the staff were excellent. Not only did they care for my mother but they cared about me too. I have to give extra special thanks to Caroline, Jo and Jason who were fantastic.

Suggested improvements
I cannot think of one thing.

Dignity/Respect
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Caring
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Experience
 
Review of Virtual Ward written by a family member
19th February 2021


My husband was dying with PSP. He was unable to move or communicate, but he was treated with the utmost care and kindness. This enabled him to die at home with dignity and love.


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Review of Rehab Team written by a patient
29th January 2021


Once participant felt comfortable, as they shared their conditions, from there participants were free and able to benefit from the experience of others.

Suggested improvements
I would have appreciated doing exercises and session.

Dignity/Respect
Rating not given.
Involvement
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Caring
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Review of Rehab Team written by a patient
23rd January 2021


The facilitator was very supportive and ensured each paticipant was included. Had strategy to enable participant with extra needs to be fully included and extra needs were met outside scope of group.

Suggested improvements
Possibly same breathing or relaxation exercises.

Dignity/Respect
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Experience
 
Review of Community CNS written by a family member
23rd January 2021


Because my wife was treated and looked after 100%/n

Suggested improvements
If there was I would have certainly said.

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Review of Virtual Ward written by
23rd January 2021


The care was outstanding, we really appreciate the wonderful carers and we really value that she was at home, as did she. Please keep the virtual ward going, it is an astonishing service that allowed me and my family to say goodbye to my Grandma with so much dignity and my Grandma loved the carers as did we.

Suggested improvements
Please keep the virtual ward going.

Dignity/Respect
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Experience
 
Review of Virtual Ward written by
23rd January 2021


The carers were exceptional so very kind and loving. Amazing.

Suggested improvements
Response from single step.

Dignity/Respect
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Review of Virtual Ward written by
23rd January 2021


Because it suited the question.

Suggested improvements
Always ask before starting everything.

Dignity/Respect
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Experience
 
Review of Community CNS written by a family member
23rd January 2021


Dad wished to remain in control of his care and treatment. Emma totaly understood and respected Dad's nicer point. He was always treated exceptionally well.


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Page 53 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p