St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Dignity/Respect
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Reviews

 
Page 40 of 319
 
Review of Breathlessness written by
5th March 2022


It was most helpful different ideas what I feel will be a help. Have a phone call in a week for face to face is much better.

Suggested improvements
Shorter waiting time before you see the nurse.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Virtual Ward written by
5th March 2022


The care given was first class, everyone was so caring and nothing was too much for them.


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Review of Complementary Therapies
4th March 2022


The counsellor I spoke to was superb. My dad died after a very stressful time and I asked for support. The counsellor I was allocated, Amber, was fabulous; it was like talking to a friend but a friend who doesn’t let you get off easily. I said to her, you’re like a terrier; you don’t let go. She challenged me to think outside the box at every session. And my goodness it did me the power of good. I would pay to continue those sessions. Absolutely brilliant. Thank you so much to St Helena for facilitating this.

Suggested improvements
Nope, I have nothing negative to say.

Experience
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Review of Bereavement
28th February 2022


I lost my husband David to cancer two years ago. He had been in the care of St Helena in the last few weeks of his life. Losing him left a massive gap in my life and unfortunately, due to Covid restrictions, I was unable to visit the hospice to thank the staff & volunteers for the care they had shown David and also sit quietly to reflect. It felt like my whole world had been turned upside down. After a few months of struggling to cope, I reached out to St Helena for help. I was contacted by Lindy, a member of the bereavement support team. We struck up a relationship straight away over our weekly phone calls and I felt that I finally had someone to share my sadness with other than family. I cannot begin to express my gratitude for how Lindy has helped me through the last year or so. I have had a few bumps in the road along the way and she has always been there to listen and put me back on the right path. St Helena staff & volunteers are wonderful and I want to say a big thank you again to you all for your care for David and your support for me. Thank you again. Sue Hanton x

Suggested improvements
You do wonderful work

Experience
Dignity/Respect
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Caring
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Support Staff
 
Review of Hospice in the Home written by
24th February 2022


Debbie was courteous and contant and shared her knowledge to gain trust and buy in. She made suggestions which were things I did not thought about that would be helpful in the future.


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Review of Breathlessness written by
23rd February 2022


Julia was very sympathetic and completely understanding. I felt confident and completely at ease, and found I was able to talk openly.


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Review of Hospice in the Home written by
23rd February 2022


Emma was very caring, informative and only has my interest at heart! Excellent service!

Suggested improvements
Nothing at all!/nFirst class service!

Dignity/Respect
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Caring
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Experience
 
Review of Virtual Ward written by
23rd February 2022


They are very good in every way.


Dignity/Respect
Involvement
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Caring
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Support Staff
Experience
 
Review of Breathlessness written by
23rd February 2022


I have received treatment and courses before with St Helena and Colchester and it’s always been great.


Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Complementary Therapies
22nd February 2022


My therapy was over the phone so no face to face contact but I was always treated with respect and given the appropriate support when needed most.

Suggested improvements
Nothing as far as my experience was concerned and this is the second time I have used the st Helen hospice for bereavement therapy.

Experience
Dignity/Respect
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Caring
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Page 40 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p