St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

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Reviews

 
Page 39 of 319
 
Review of Hospice in the Home written by
16th March 2022


Everyone was kind and caring excellent. Thank you.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Virtual Ward written by
16th March 2022



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Review of Virtual Ward written by
12th March 2022


All nurses were very caring.

Suggested improvements
Nothing - you were all fantastic.

Dignity/Respect
Involvement
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Caring
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Review of Breathlessness written by
12th March 2022



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Review of Bereavement
11th March 2022


My therapist was excellent. I was given support to talk through my bereavement experience, and feel more at ease with where I am now.

Suggested improvements
Nothing

Experience
Dignity/Respect
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Caring
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Support Staff
 
Review of Bereavement
11th March 2022


Amber made me feels safe in discussing sensitive information that I have not shared with anyone. She was open kind and I liked that she was able to appropriately share some of her experiences, although not in detail and not detracting from supporting me. She felt warm and empathetic.

Suggested improvements
Perhaps fave to face

Experience
Dignity/Respect
Involvement
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Caring
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Support Staff
 
Review of Complementary Therapies
10th March 2022


Bereavement Counselling has helped me so much, I was able to work through my grief and my counsellors approach was so comforting, kind and caring. I felt totally at ease and very well supported. It was via telephone but her voice was calm and soothing and we built up a great rapport. I will be forever grateful for this support.

Suggested improvements
Nothing. Was a fair wait but so worth it

Experience
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Review of Complementary Therapies written by
10th March 2022


The treatment made me feel relaxed and which is hard when you are in a lot of pain.

Suggested improvements
It would be nice to continue the treatment at home instead of having to travel to the hospice.

Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Bereavement
10th March 2022


The counsellor I had was amazing. Empathetic, understanding and guided me gently through the storm.

Suggested improvements
It was quite a long wait for counselling.

Experience
Dignity/Respect
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Trust
Support Staff
 
Review of Breathlessness written by
6th March 2022


The answer I put was ver good and very helpful. Lovely people. Thank you.

Suggested improvements
I am very pleased and happy with the way I was treated. Thanking you for everything you done for me.

Dignity/Respect
Involvement
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Caring
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Page 39 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p