St Helena Hospice

St Helena Hospice 2022-05-27 Person 5 5 0

Everybody was lovely, and helped me loads.

Nothing

St Helena Hospice 2022-05-26 Person 5 5 0

Because they looked after my mum with lots of care.

St Helena Hospice 2022-05-25 Person 4 5 0

Staff attending were always cheerful, always reliable spoke to patient explaining all their actions, treated mainly with respect, never appreciated in a rush. Very re-assuring presence.

Communication to other agency’s, messages left to relatives to pass on, at a very stressful time. This is relevant to all services, no one seems to communicate to each other.

St Helena Hospice 2022-05-25 Person 5 5 0

I’m very grateful for the bereavement therapy I received from Amber, I have experienced a traumatic loss & I had no idea where to start or how to try & deal with this situation. Amber was always so supportive, understanding, caring & professional. Talking to her has really helped, I know this is a long journey for me, Amber has been there from the start, she has given me the knowledge & understanding of the grief process which has guided me through the last couple of months & I'm hoping to continue to make small positive steps in my recovery. I’m very thankful for the support & I know if I feel I need to come back in future I’m able to re-refer myself again, which is a great comfort to know your door is open for further help if I need it. Thank you Amber! Helen

I haven’t got any advice for improvements, the service I received was brilliant.

St Helena Hospice 2022-05-22 Person 5 5 0

My mother was visited when she was dying, and I was called after. Counseling was also offered to me and provided. It was sensitive, and very helpful. Thank you (It was Christian).

Possibly sites my mum more, but I understand resources are not exactly abundant these days.

St Helena Hospice 2022-05-21 Person 5 5 0

I have not experienced palliative care before and I am so very grateful for all the help and support given. I cannot fault it. The nurses and care staff were so kind and compassionate, in my view they were my angels, I cannot thank everyone involved with mum's care enough.

How can you do better - you are the best. Many many thanks.

St Helena Hospice 2022-05-21 Person 5 5 0

Always know I can speak to Nicky about anything.

Sometimes hard to contact someone at hospice.

St Helena Hospice 2022-05-19 Person 5 5 0

To be honest at the beginning I wasn't sure that this was going to work. How completely wrong I was. Ambar was my rock. I will remember all her words of advice for years to come. I am so grateful

Personally I wish I had a few more weeks and I would have loved to meet her in person. But maybe I'm being greedy

St Helena Hospice 2022-05-18 Person 5 5 0

The advice I was given today was very good.

You could not have done anything better well done.

St Helena Hospice 2022-05-18 Person 4 5 0

All good.

Brilliant.