St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

Recommend
Dignity/Respect
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Reviews

 
Page 22 of 319
 
Review of CNS(EC)
13th October 2022


You could not have done better.


Dignity/Respect
Involvement
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Caring
Trust
Support Staff
Experience
 
Review of Hospice in the Home written by a patient
13th October 2022


Very kind and caring. Very helpful. Talked about things I can have to help me.


Dignity/Respect
Involvement
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Caring
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Review of Virtual Ward written by a family member
8th October 2022


We cannot believe the great care we have been given from single point and all the staff involved. So kind and caring and answered any questions we have asked.

Suggested improvements
None.

Dignity/Respect
Involvement
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Caring
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Experience
 
Review of Hospice in the Home written by a family member
8th October 2022


Staff were very supportive.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
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Caring
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Review of Hospice in the Home written by
8th October 2022


I gave this answer because of the answers I gave on the previous page. On my home visit with Julia I was shown nothing but care and compassion at a very difficult time.

Suggested improvements
Nothing everything was done to a very high standard.

Dignity/Respect
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Experience
 
Review of Hospice in the Home
6th October 2022


The nurse offered us useful information and help.

Suggested improvements
Nothing.

Experience
Dignity/Respect
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Caring
Trust
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Review of Adult Bereavement Service
6th October 2022


The lady I had was called Amber on the 1st appointment she put me at ease she was very good at everything and a credit to the profession.

Suggested improvements
Perhaps in time you could do face to face appointment.

Dignity/Respect
Involvement
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Caring
Trust
Support Staff
Experience
 
Review of Adult Bereavement Service
5th October 2022


The service gave me the opportunity to explore thoughts and feelings I had about the relationship I’d had with my mum and to feel okay about it not always having been positive. I felt able to express myself without fear of recrimination and to talk openly - something I haven’t been able to do with my dad and sister.

Suggested improvements
I was surprised in the first session to have the floor thrown open to me and to be asked what I would like to talk about. I didn’t feel prepared for this and had expected the counsellor to suggest a starting point based on our assessment session. It seemed to work though and allowed me to open up about all sorts of things that had troubled and confused me since childhood.

Experience
Dignity/Respect
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Review of Virtual Ward written by a family member
30th September 2022


Excellent care given support for me and my family = 100%


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Review of Virtual Ward written by a family member
24th September 2022


Friendly, efficient and totally professional.


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Page 22 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p