St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 184 of 319
 
Review of Inpatient Unit written by a family member
4th October 2018


My husband was the patient, he passed away 26th September. He was moved from the bay into the activities room, which was great as at one point there was nine of us plus two dogs. Two of our children and myself were able to stay overnight for five days. I can't thank everyone enough. Everyone was so caring. We couldn't have wished for a more peaceful end for patient.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Inpatient Unit written by a patient
4th October 2018


Everything about my care was first class. The only thing I found that the last medication of the day was very erratic ie 8.30 to 11.30 pm.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
3rd October 2018


No improvements needed. The lady counsellor who was there listened and asked the right questions to get me to bring the grief out and gave me coping strategies for those days when I wasn't strong enough.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community written by a family member
3rd October 2018


The support we received from Ross was excellent. Initially my mother was against support from the hospice however Ross was kind and managed to gain her trust. Without the support we would not have been able to keep mum at home which was her wish. Thank you.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Inpatient Unit written by a family member
3rd October 2018


Such a wonderful atmosphere for us all.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
3rd October 2018


The right age and gender for a person of my age, that being so, could open up about my problem. Thank you very much for sending Byril to me.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
3rd October 2018


Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by
3rd October 2018


Counsellors listened carefully and were able to extend care sessions. In cases such as suicide bereavement length of time and serious need to be extended.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Bereavement written by a patient
3rd October 2018


Counsellor was very patient and listened to me and helped me believe there is still something worth living for. I had many doubts in my mind about what the future might hold for me, now I have a clear idea of what could lie ahead for me.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Therapies & Wellbeing written by a patient
28th September 2018


The counselling I had was very good and helped me a lot, I was made to feel at ease and Linda (my counsellor) was very supportive and friendly.

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 184 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p