St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

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Reviews

 
Page 118 of 319
 
Review of Bereavement written by a patient
7th August 2019


The whole process of care I received from Kim Lock was outstanding. From the first session. She made me feel calm, at ease and relaxed. Which I think helped me to open up and talk about everything that I was feeling and that was happening in my life. Each session was productive and I would always leave feeling better than I had before the session. I think if I hadn't started the sessions with Kim, things would have turned out so differently for myself and my family. And I question if I would still be around today if it wasn't for Kim. She has saved and changed me, for which I am eternally thankful! :-)

Recommend
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Community CNS written by a patient
7th August 2019


I cannot see any way my care could have been improved. Thank you very much.

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Support Staff
 
Review of Community CNS written by a family member
4th August 2019


Kind and caring. Honest answers. Total family included.

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Review of Rehab Team written by a patient
4th August 2019


I was listened to, my questions were answered fully and frankly and I was not put under any pressure. All my options were explained clearly.

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Rating not given.
Support Staff
 
Review of Community CNS written by a patient
1st August 2019


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Review of Community CNS written by a patient
1st August 2019


Getting the information that I did not know about. Cannot think of any improvement.

Recommend
Dignity/Respect
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Support Staff
 
Review of Community CNS written by a family member
1st August 2019


Diana Turner was amazing to the whole family, and still us. She made us feel that we were the only family she was looking after and the only people that mattered. Every phone call and text was answered instantly and any equipment we asked for appeared very quickly. It was only because of her help and advice that we were able to keep my father in his own home, as he wished rather than in hospital.

Recommend
Dignity/Respect
Involvement
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Caring
Trust
Support Staff
 
Review of Community CNS written by a patient
1st August 2019


Good. •The immediate feeling of not being alone when dealing with my cancer diagnosis. •The support provided in term of liaison between different hospital departments, my GP and other supporting agencies. Improvement. •Nothing!!

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Dignity/Respect
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Support Staff
 
Review of Rehab Team written by a patient
1st August 2019


I feel I was very lucky to be able to go to happy breathing cares and 2 sees no need for any improvement as I was always impressed by the care. I was given.

Recommend
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Caring
Trust
Support Staff
 
Review of Community CNS written by a family member
1st August 2019


Rick has been great at giving reassurance when needed and we always covered forward to his visits.

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Dignity/Respect
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Page 118 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p