Share review of St Helena Hospice
St Helena Hospice
2017-02-09
Person
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5
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Written by a family member
9th February 2017
Brilliant to be able to get to speak to someone in the middle of night. When worried about deteriorate condition and medication and be reassured and advised- priceless. Also brilliant communication with care services/follow up next day.
Improve.
Called and it rang- no reply.
Guessed busy with another caller tried again 5 mins- no reply.
Then got ring back. Would be good to know it's busy and call will be returned when free.