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Written by a carer
23rd August 2019


My mother in law stayed there for 5 days and she told, been poked by the nurses, forgot to serve her food once. Her hands do not work properly so can not use cutlery so when left food in plate never been offered help from nurse on duty. So she had to eat only biscuits or chocolates left by family. She been asked twice if need shower or bath, she said yes twice but nobody turned up to give her bath so she stayed there without having bath. She got extremely disappointed and said would never recommend anyone for St Helena, Colchester. CO4 9JU

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect