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St Helena Hospice 2019-01-11 Person 4 5 0

I accessed bereavement cancelling after a telephone assessment which felt supportive and comfortable. I was incredibly impressed with how quickly I was matched with a counselor and attended the tendering center once a week. The cancelling helped me to not only feel I had a safe space to process my thoughts and feelings but to share these without being judged or feeling like a burden. I learnt a lot about "normal" responses to grief and especially could clarify with the concept of a grief spiral. I felt listened to with a genuine sense of empathy. I also attended the Christmas memorial service which felt welcoming and special. Improvements - If possible a creche or links to