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Written by a carer
6th December 2020


My wife was diagnosed with untreatable multiple cancers on the 17th November 2020. We were both told that it would be a matter of weeks, not months. She wanted to be at home with me and die at home, I was able to take her home late that afternoon. The following day we were contacted by the Virtual Ward staff and within two hours one of the nurses (Ross) arrived to cary out an assessment. He arranged for Virtual Ward nurses / carers to attend night and morning, starting that evening. What can I say, her treatment and care was first class throughout. She was treated with dignity, respect. care and compassion right up to the last morning of her life. As I was nursing my wife the rest of the time, they took the time to look after me as well. Sadly my wife passed away in my arms on the 2nd of December, ironically it was her 88th birthday. Subsequently I have received phone calls to check on my wellbeing. A wonderful organisation and staff.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect