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18th November 2021


I’m truly grateful to St Helena for supporting me. Losing my twin was so devastating. Kay is the ideal bereavement counsellor. She has excellent listening skills and is genuinely empathetic. During my discussion with her I was able to gain important insights into how I was feeling, and the reasons why. I received my counselling at the right time, and was most grateful to Carol for keeping me informed. I made the decision not to take up further sessions. I feel Kay has helped me get to the next step - and I need to stay at this point for a while. I’m grateful that Kay said I can come back to you if I need further help.

Suggested improvements
I do not feel there is anything which could have been done better.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff