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8th July 2021


I had gone through a lot of trauma of having been hospitalised with Covid, losing my father to Covid and having to go through isolation on my own. The supportive phone call and later video calls gave me reassurance and comfort when I was feeling low or angry.

Suggested improvements
Due to Covid there were no real time face to face sessions. The Video calls were good.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff