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Written by a patient
24th December 2017


I am the daughter of one of your patients. I don't live locally so given (my dad's nurse) has kindly given me her email address, allowing me to contact her at any time with any queries or concerns. I have only met her once but she provided me with assurance that my dad is in competent and caring hands.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time