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Written by a carer
28th May 2015


Every time Helen visits she brings calmness amongst, what we feel is chaos. Although our lives will never be the same again Helen always tries to bring back to us (through help and medication) the best we can have of John again. Helen not only supports John, she supports all of us with help and understanding of our every need. In addition to this it is a massive relief that all the team care there 24/7 and on had to listen and help you as to what is needed at any particular time. It is so reassuring and welcoming to have this extremely high standard of support.

Addressing fears
Delay
Dignity/Respect
Efficiency
Listening
Meeting needs
Recommend
Trust
Involvement
Waiting time